Delete your account

You can delete your Zecorax account in the app (Profile › Delete account) or here, without the app.

What happens

  • Your account is deleted after 30 days. Logging in before then cancels it.
  • We erase your name, phone number, email, ID documents and selfie, bank account details, gift card photos and codes.
  • We keep a record of past transactions, without your name, for as long as the law requires.
  • Your wallet must be empty and nothing can be in progress (a gift card in review, a withdrawal on its way).

We'll send a code to confirm it's you. Need help? Email [email protected].